Flat rate pricing with 0845 numbers
Flat rate pricing is one of the main reasons to use 0845 numbers that is why a growing number of UK companies use them. If you need to know from where in the country you are being phoned from, then lo-call numbers often come with tracking software.
When you know the statistics from any telephone call into your business it allows you to organise employee schedules to make sure you cover the telephones at the busiest times, if you know that Thursday afternoon is the busiest time for you then you should get extra cover in then. It does not make any difference where in the country your customers are phoning you from with an 0845 number they pay the same locall rate.
